Return & Refund Policy
If you wish to change your order after it has been placed, please contact us immediately by email to compressionsockscanada(at)gmail.com. Most orders are shipped within 48 hours of ordering. If you need to make any changes, we can only accommodate those requests if your order hasn’t yet been shipped.
For health and hygiene reasons we are unable to accept returns or exchanges on any product that has been removed from the wrapper.
New and unused product in the original wrapper may be returned for refund or exchange within 30 days.
If your product arrives damaged or you are dissatisfied, please contact us at compressionsockscanada(at)gmail.com to arrange a replacement or refund of your item. Please include pictures of any damaged products and keep the packaging for possible inspection by the carrier. You must inform us of any missing or damaged items within 72 hours of receiving your order.
If an order is incorrectly shipped due to an error on your part in entering the address, we will contact the shipper to attempt to reroute your package to the correct address. Any address change fees charged to us by our shipping provider will be passed on to you. If an order cannot be delivered and is returned to us you will be required to repay for the shipping cost as quoted by our shipping provider before your order is shipped out again.